Galaxy Holidays PRIVACY POLICY & COOKIE INFORMATION

GALAXY HOLIDAYS  is fully committed to ensuring your personal data is fully protected. The information you provide to us will only be shared with service providers and any other organisation essential to the provision of your booking with us. Information may also if necessary be passed on to security and credit checking organisations for the prevention and protection of fraud. We will not pass any information on to any person not responsible for part of your travel arrangements. We operate and are registered in accordance with current applicable data protection legislation. Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as in the UK and the EEA countries.

 

Please read Galaxy holidays Privacy Policy to see how we use and protect your personal information. We also have a Cookie Policy which explains how we use cookies and other similar technologies. From time to time, we may make changes to these policies, so please re-visit these pages regularly if you want to keep up to date with any changes we’ve made. Where we update such policies, we will indicate its effective date or the date it was posted. We encourage you to review the changes carefully. If you continue to use our services, we will assume that you understand that we have made those changes. Where you are providing information on behalf of another individual, such as a fellow traveller, it is your obligation to draw their attention to this Privacy Policy and the information contained herein as to how we may process their personal information.

 

 

How do we treat personal data of children?

Our website www.galaxyholidays.co.uk is not intended to be used by children under 18 years of age. We only process information about children with the consent of the parents or legal guardians Please contact Galaxy holidays for any clarifications

Changes to our Privacy Notice

Galaxy holidays may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. Galaxy holidays will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws

 

What kind of personal information do we collect?

When you book through Galaxy holidays, you need to provide certain information such as your name, address, e-mail, phone number and payment and voucher information. If you happen to fill in the booking pages but for some reason don’t actually complete the booking, you will still be considered to have provided us with your information.

If you contact us, whether by live chat, voice, SMS, e-mail, through the website or by another method, you’ll be asked to provide certain information which we will collect. This is likely to include your name, address, e-mail address and phone number so we can respond to you appropriately.

- your health (including with respect to any mental or physical health condition that may be relevant for your booking or query or any information relating to Covid-19)

- your sexual orientation (such as to ask us about our couples' holidays),and we have your consent (or another legal basis under Data Protection Legislation) to do so, we may (i) collect and store this information and (ii) provide this information to your Service Providers and/or (in the case of Covid-19) relevant health and/or government bodies. If you do not provide your consent to our processing of this information, we may be unable to notify your Service Providers and/or relevant health and/or government bodies (to the extent that your consent is required for us to do so). Where another person has provided that information to us on your behalf, it is their responsibility to obtain your consent to do so.

 


How can you contact us?

We are registered in England and Wales under registration number 12535908 and our registered office is 468 Church Lane, Kingsbury, London, England, NW9 8UA United kingdom.

Full business  address is  468 Church Lane, Kingsbury, London, England, NW9 8UA 


privacy manager’s contact details are: support@galaxyholidays.co.uk 02034746135

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